Support

Need help with your account, a connected platform, or a scheduled post that didn't go through? Reach us here:

Email: santomani5750@gmail.com — we aim to respond within 2 business days.

Common issues

A connected account shows "expired" or stopped posting

Access tokens issued by YouTube, Facebook, Instagram, X, and TikTok expire periodically and are refreshed automatically in the background. If a platform still shows as disconnected after 24 hours, go to Connect Accounts and reconnect it — this refreshes your permission with that platform directly.

A scheduled post failed

Check the Dashboard — every attempt is logged with either a link to the live post or the exact reason it failed (e.g. a platform-side content policy rejection, a missing permission, or a temporary API outage on that platform's end).

I want to disconnect a platform or delete my account

See our Data Deletion Instructions page for step-by-step options.

I have a question about how my data is used

See our Privacy Policy, or email us directly.